SF Health Cloud Case Study

Leveraging Technology To Improve Healthcare Outcomes

This case study highlights the successful implementation of Salesforce Health Cloud by a client who wanted to interpret substantial amounts of health data. BugendaiTech provided the solution to meet the clients needs.

Challenges

The client faced the challenge of managing substantial amounts of health data to create actionable, personalized, and timely health signals. The objective was to improve clinical and financial outcomes for people with chronic conditions.

Solution

To address the clients challenges, BugendaiTech provided a comprehensive solution that involved managing the architecture, developing workflows, triggers, and validation. Additionally, a user-friendly, web-based clinical portal was created to provide a better experience for people with chronic conditions. The portal was designed to operate on Salesforce-hosted databases, synchronized with the clients databases using on-demand, batch REST APIs. By leveraging Salesforce Health Cloud, the client could interpret and manage substantial amounts of health data to create actionable, personalized, and timely health signals, ultimately leading to improved clinical and financial outcomes.

BugendaiTech created a complete solution, including architecture management, workflow development, validation, and a user-friendly clinical portal for individuals with chronic conditions.

Results

The implementation of Salesforce Health Cloud proved to be highly effective for the client, delivering significant positive results. The program successfully enrolled over 328,000 members, while 1253 clients launched with the platforms support. Notably, there was a remarkable 100% year-over-year increase in members, while the client also launched an IPO, signaling the success of the program. In addition, the program delivered cost savings of US $88 per patient per month, while an average HbA1c sustained reduction at 12 months post-enrollment was also recorded. Overall, the Salesforce Health Cloud program delivered significant benefits for the client regarding operational and financial outcomes.

Over 328,000 members were enrolled in the program.
1253 clients launched.
Members increased by 100% year-over-year.
The client launched an IPO.
US $88 saved per patient per month.
Average HbA1c sustained reduction at 12 months post-enrollment.

BugendaiTechs Salesforce Health Cloud Solution Improves Clinical And Financial Outcomes For People With Chronic Conditions

The successful implementation of Salesforce Health Cloud by BugendaiTech demonstrates the power of technology to improve healthcare outcomes. By interpreting substantial amounts of health data and creating actionable, personalized, and timely health signals, the client was able to provide a better experience for people with chronic conditions, resulting in improved clinical and financial outcomes. The web-based clinical portal and seamless synchronization of databases through on-demand, batch REST APIs allowed for greater accessibility, flexibility, and efficiency in managing health data. BugendaiTechs expertise and services were essential to the success of this project.